Why I Created SmartPM

Letter From Michael Pink

Twenty years ago, I began my career as a delay analyst in commercial construction. With little knowledge about the role, I quickly immersed myself in the meticulous work of collecting and analyzing scheduling data to resolve time extensions and delay claims. Although lucrative, the work was often monotonous and time-intensive.

Throughout my years in the industry, one glaring issue became increasingly evident: the construction schedule, the most data-rich document on every project, is also the least understood. As the industry expanded, the demand for delay analysis grew, but the approach remained predominantly reactive, leading to costly and inefficient end-of-project settlements. This traditional, forensic methodology felt counterintuitive to me, especially since I have always been driven to solve problems proactively.

Adding to the complexity, the industry mandated the use of CPM (Critical Path Methodology) scheduling software. However, the widespread adoption of this software was not matched with sufficient knowledge and understanding of CPM among industry professionals. This gap resulted in ineffective use of the software and inaccurate data, further exacerbating project delays and mismanagement.

Despite significant technological advancements, a major misconception persists: the belief that routine time extensions adequately address project delays. In reality, critical path delays are frequently more extensive than the granted extensions, leading to unacknowledged project impacts. This experience reinforced my conviction that a continuous, real-time analytical approach is not just beneficial but essential.

I founded SmartPM to tackle this fundamental problem. Our mission is to revolutionize the construction industry with the first step being to enhance visibility and understanding of the construction schedule. We do this through ongoing, intensive analytics and schedule controls that enable collaborative problem-solving, addressing issues promptly and effectively using accurate data. By leveraging technology, we perform the intricate tasks traditionally handled by experts, providing accessible and actionable reports that all project stakeholders can understand.

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At SmartPM, we have developed a solution that embodies this proactive approach. I invite you to experience it for yourself.

Sincerely,

Michael Pink
CEO, SmartPM